Can Quality be brought to the top of the agenda at board levels? If so, what could its impact be? This post shares a successful board and a struggling board. It introduces the United Nations 17 sustainable goals.
2019 was another successful year for the CQI London branch. We have seen few changes in the committee which brought some fresh ideas to the group. Here is a round up of all the events we held.
A fantastic letter and book from the Chartered Quality Institute on its history over a full century.
As a quality professional, how will you be able to deliver the best outcome for your customer in an eco system. Looking into how getting things wrong has a massive knock on effect on people's lives and society as a whole. Des Kelly from Process Management International shares his insights at a Chartered Quality Institute for London members.
The origins of QMS and how it is developing until its current state and how it is progressing into the future. A Great event presented by Thiago Barcelos a chartered quality professional part of the London committee.
There is a historic trend where people mistake a tool for a framework. Knowing how to use a tool does not mean you have a robust framework that drives positive results across your entire project. Lean methodology is one of these mythes.
Things I learn from helping others.. #RashadVolunteers
Do you spend a lot of your day in meetings? Have you left a meeting thinking 'what was that about'? Here are 3 basic factors to help you drive valuable meetings
What does it take for companies to have a quality culture? It is not a slogan, it is an actual set of policies and procedures that require continuous attention to ensure customers are confident in using the service. This article provides an insight on how Quality Management is set up at Workplace Options.
When it comes to getting your teams to deliver in a certain way, do you use your authority or do you use influential techniques? Think carefully before you answer this question. This is not a game on words, this could potentially be a dilemma for managers who are very keen on achieving a result promptly.