Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement, Assurance, and Governance.
A Move to Quality 4.0
Few months back the Chartered Quality Institute published a case study titled: Baltic Exchange: A Move to Quality 4.0. I was a co-author of the case study because it reflected the work that I personally lead at the Baltic Exchange to ensure our Quality Framework maximises on the digital tools we have. Since then, the … Continue reading A Move to Quality 4.0
How to Improve a Business Process
Let’s answer your most asked questions on process improvement: What is it? Why is it important? How can I start it?
Baltic Exchange: A Move to Quality4.0 Case Study
Last year the Chartered Quality Institute embarked on detailed research on Quality 4.0 of which I was a part. The research was conducted by Oakland Group. The principles are defined and the foundation for propelling the profession into the future is laid out. Read how the Baltic Exchange moved to Quality 4.0
Quality Profession Benchmark 2022
Whether you participated in the research or not, this workforce insights report should be on your radar if you want to keep your professional development in focus. I share my 3 take aways from it.
Levelling up Your Supply Chain
Ever been in a situation where you are faced by an issue or an obstacle at work and realise that you have one hand tied because the solution lies with one supplier? This is one scenario where you are faced with an issue. What about other scenarios where you are just working on a project … Continue reading Levelling up Your Supply Chain
The Wicked Problems
Project Management Institute launched a training course: Wicked Problem Solving. Play Cards, Tools, Techniques, Brainstorming Outcomes and potential taming of a wicked problem. Are you in?
I’m Sorry We Can’t Serve You. It’s Covid!
Almost a year after the pandemic changed everything we consider 'normal', it is time for the Quality Professionals to dive deep into business models, helping organisations and Boards navigate through change and crisis, and overcome the 'due to covid' syndrome.
Quality Professionals During Covid-19
During such times and the change covid-19 has imposed on all businesses, I believe that Assurance and Governance are the top priorities Quality Professionals must focus on. In this article, I will explain how the CQI competency framework is key to deploy operational success.
Quality at Board Level
Can Quality be brought to the top of the agenda at board levels? If so, what could its impact be? This post shares a successful board and a struggling board. It introduces the United Nations 17 sustainable goals.
Round Up of 2019 Quality Events
2019 was another successful year for the CQI London branch. We have seen few changes in the committee which brought some fresh ideas to the group. Here is a round up of all the events we held.
The CQI at 100 years
A fantastic letter and book from the Chartered Quality Institute on its history over a full century.
Protecting Society, An Insight into the Power of Quality
As a quality professional, how will you be able to deliver the best outcome for your customer in an eco system. Looking into how getting things wrong has a massive knock on effect on people's lives and society as a whole. Des Kelly from Process Management International shares his insights at a Chartered Quality Institute for London members.
Quality Management: Past, Present & Future. A Case from the Manufacturing Sector
The origins of QMS and how it is developing until its current state and how it is progressing into the future. A Great event presented by Thiago Barcelos a chartered quality professional part of the London committee.
Back to Square 2 – Change Management
Change Management is not easy but can be achieved if the Project Manager creates a system to implement it. Team's buy in is a key starting point.
Why I Volunteer
Things I learn from helping others.. #RashadVolunteers
Meetings with Value
Do you spend a lot of your day in meetings? Have you left a meeting thinking 'what was that about'? Here are 3 basic factors to help you drive valuable meetings
Quality, a Culture not a Slogan
What does it take for companies to have a quality culture? It is not a slogan, it is an actual set of policies and procedures that require continuous attention to ensure customers are confident in using the service. This article provides an insight on how Quality Management is set up at Workplace Options.
Britain, Four Brexit Scenarios
Risk Management applied for Brexit in a framework presented by Jonathan Blanchard Smith from SAMI Consulting
My New Year’s Professional Resolutions
Have you taken time off to reflect and plan? Here are my 2019 professional resolutions..
The Project EDIT 