A fantastic letter and book from the Chartered Quality Institute on its history over a full century.
As a quality professional, how will you be able to deliver the best outcome for your customer in an eco system. Looking into how getting things wrong has a massive knock on effect on people's lives and society as a whole. Des Kelly from Process Management International shares his insights at a Chartered Quality Institute for London members.
The origins of QMS and how it is developing until its current state and how it is progressing into the future. A Great event presented by Thiago Barcelos a chartered quality professional part of the London committee.
Change Management is not easy but can be achieved if the Project Manager creates a system to implement it. Team's buy in is a key starting point.
Things I learn from helping others.. #RashadVolunteers
Do you spend a lot of your day in meetings? Have you left a meeting thinking 'what was that about'? Here are 3 basic factors to help you drive valuable meetings
What does it take for companies to have a quality culture? It is not a slogan, it is an actual set of policies and procedures that require continuous attention to ensure customers are confident in using the service. This article provides an insight on how Quality Management is set up at Workplace Options.
Risk Management applied for Brexit in a framework presented by Jonathan Blanchard Smith from SAMI Consulting
Have you taken time off to reflect and plan? Here are my 2019 professional resolutions..
A round of all the events that were planned by the CQI London branch volunteers...