Last year the Chartered Quality Institute embarked on detailed research on Quality 4.0 of which I was a part. The research was conducted by Oakland Group. The principles are defined and the foundation for propelling the profession into the future is laid out. Read how the Baltic Exchange moved to Quality 4.0
5 Building Blocks to Using a Business Transformation Compass
When you lead a business transformation programme, it helps to know what other businesses do globally. Even better, it helps when you have a resource that gives you pointers to consider to help you build a solid path for success. Check out this blog
Back to Square 2 – Change Management
Change Management is not easy but can be achieved if the Project Manager creates a system to implement it. Team's buy in is a key starting point.