ISO9001 is an internationally recognised standard that allows organisations to build a robust quality management system. The standard which can also be referred to as Business Management system is about having processes in place.
Any work you do produces a result in the end. This result is either used in another step to create the end product or service or is the end product or service that customers use. Customers being internal and/or external. ISO9001 presents an approach that puts the customer at the heart of the organisation. The standard highlights inputs and outputs, and all the support needed to achieve the desired outputs.
Check out the articles below to learn more about case studies from implementing the standard globally. The standard in itself is a great support to drive results. Combining it with a structured approach like Project Management can certainly increase success.
wondered why it is that, at your workplace, you work with some colleagues better than others? Have you ever wondered why some colleagues can sometimes irritate you more than others? This blog explores Everything DiSC® and how it could enhance your team engagementKeep reading
With so many resources available online on the roles and responsibilities of a NonExecutive Director, it is good to start from a reliable focused source. NEDonBoard has an online Masterclass which starts with the magic numbers of 170s.. The duties of Directors as listed by England and Wales Corporate Law.. Here is what I understand from it..Keep reading
Understanding the different types of attacks that are currently taking place, and the sophistication of hackers is important to help individuals and companies adapt and become resilient to this new environment. Read on for my take away from a webinar session I attended delivered by Sachin Deodhar.Keep reading
The importance of knowing your current portfolio status first before embarking on new initiatives is key. You as a leader are obliged to instil trust with your employees by ensuring things get completed and not forgotten. Principle 8 from Brightline Initiative for bridging the gap between strategy delivery and design.Keep reading
Brightline and Project Management Institute launched a training course for executives to bring 10 key principles to their attention to help them succeed in the delivery of their strategies, not just its design. In this blog I write about the third principle.Keep reading
Brightline and Project Management Institute launched a training course for executives to bring 10 key principles to their attention to help them succeed in the delivery of their strategies, not just its design. In this blog I write about the second principle.Keep reading
Stakeholders: are they clearly defined and are businesses fully aware of how to engage with all stakeholders and how? NEDonBoard held an event on the topic. It covered great information on the topic of Customer Experience and what NEDs can do to support their executives in ensuring they successfully engage with stakeholders.Keep reading
Brightline and Project Management Institute launched a training course for executives to bring 10 key principles to their attention to help them succeed in the delivery of their strategies, not just its design. In this blog I write about the first principle.Keep reading
Almost a year after the pandemic changed everything we consider ‘normal’, it is time for the Quality Professionals to dive deep into business models, helping organisations and Boards navigate through change and crisis, and overcome the ‘due to covid’ syndrome.Keep reading
Everyone has a role to play in restoring life after lockdown. Strategic Arrow share their insights on there points assessment to help businesses and employees understand their readiness.Keep reading
Here are 5 different activities and icebreakers that could bring some fun to your virtual team meetings.Keep reading
During such times and the change covid-19 has imposed on all businesses, I believe that Assurance and Governance are the top priorities Quality Professionals must focus on. In this article, I will explain how the CQI competency framework is key to deploy operational success.Keep reading
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