The simple yet powerful use of the right language: Sorry if vs Sorry that when dealing with dissatisfied customers and the power of one pillar from the CX Framework: you get me.
Delegate to scale up with Bastien Siebman https://spotifyanchor-web.app.link/e/yCHEHdgthzb Bastien Siebman is the Chief Technology Officer at iDo-Clarity consulting firm. He joins me in a conversation about the journey he took to set up his own business following his dream; and how scaling up requires clarity on the processes his business have. It is a form … Continue reading Episode 8
What is it like Post Graduating?
It is always a pleasure to meet individuals keen to progress their knowledge and are eager to make a difference. UWL invited me to deliver a guest lecture on Project Strategy for their MSc class on Applied Project Management. The students asked me different questions part of the ice breaker. Here are their questions and my answers
Baltic Exchange: A Move to Quality4.0 Case Study
Last year the Chartered Quality Institute embarked on detailed research on Quality 4.0 of which I was a part. The research was conducted by Oakland Group. The principles are defined and the foundation for propelling the profession into the future is laid out. Read how the Baltic Exchange moved to Quality 4.0
5 Building Blocks to Using a Business Transformation Compass
When you lead a business transformation programme, it helps to know what other businesses do globally. Even better, it helps when you have a resource that gives you pointers to consider to help you build a solid path for success. Check out this blog
Many people have been vocalising their aggregation with the return to office. I wanted to add my voice to the conversation because I do have different views and I personally welcome the return to office.
Quality Profession Benchmark 2022
Whether you participated in the research or not, this workforce insights report should be on your radar if you want to keep your professional development in focus. I share my 3 take aways from it.
Talents Project Professionals Must Acquire
The talents each project manager must acquire in today's ever changing world.
Levelling up Your Supply Chain
Ever been in a situation where you are faced by an issue or an obstacle at work and realise that you have one hand tied because the solution lies with one supplier? This is one scenario where you are faced with an issue. What about other scenarios where you are just working on a project … Continue reading Levelling up Your Supply Chain
I have always been an advocate for volunteering especially when the cause is close to my heart. This year is not any different. I continue to volunteer with Project Management Institute (PMI) as I join the Diversity, Equity and Inclusion global team. A team that is formally set up for the first time to support … Continue reading My PMIwhy
Thank you to all my followers for being here and checking in on everything Quality and Project Management. stay Tuned as new posts are coming g up soon.
Your Strategy in Action
Strategy in Action is the second topic NEDonBoard Masterclass explores. It explores the dimensions of an effective strategy, what sustainable leadership looks like and how to put your strategy into action.
Special Episode – World Quality Week
Sustainability & Sustained success Tie the Knot. In this special episode, I have a conversation with a panel of three guests who inspired, clarified and motivated. The skill set quality professionals can bring to the table when they are aware and understand how to include requirements for social, environmental and economic sustainability are great. https://anchor.fm/rashadinconversation/episodes/Sustainability--Sustained-Success-Tie-the-Knot-e19in23 … Continue reading Special Episode – World Quality Week
Everything DiSC® – Enhancing Team Engagement
wondered why it is that, at your workplace, you work with some colleagues better than others? Have you ever wondered why some colleagues can sometimes irritate you more than others? This blog explores Everything DiSC® and how it could enhance your team engagement
NEDs Duties and Responsibilities – Section 170
With so many resources available online on the roles and responsibilities of a NonExecutive Director, it is good to start from a reliable focused source. NEDonBoard has an online Masterclass which starts with the magic numbers of 170s.. The duties of Directors as listed by England and Wales Corporate Law.. Here is what I understand from it..
Non Executive Directors – Where to Start?
My new year's resolution was to focus on some courses that are not linked to my profession, like a new language or a handcraft. But when I saw this course, my resolution changed completely. Series 1: NEDs, where to start!
Adaptability & Resilience – Cybersecurity
Understanding the different types of attacks that are currently taking place, and the sophistication of hackers is important to help individuals and companies adapt and become resilient to this new environment. Read on for my take away from a webinar session I attended delivered by Sachin Deodhar.
I don’t know it all! https://anchor.fm/rashadinconversation/episodes/I-Dont-Know-It-All-e11idbr
A Villain Converted https://anchor.fm/rashadinconversation/episodes/A-Villain-Converted-e110avi