What does it take for companies to have a quality culture? It is not a slogan, it is an actual set of policies and procedures that require continuous attention to ensure customers are confident in using the service. This article provides an insight on how Quality Management is set up at Workplace Options.
My New Year’s Professional Resolutions
Have you taken time off to reflect and plan? Here are my 2019 professional resolutions..
International Quality Awards 2018
The second international Quality Awards hosted by the CQI took place on Nov 21st, 2018...
Managing Auditor Competency
The difference between an auditor and an assessor is huge. What is it that you need to have to ensure your added value is visible to any organisation. Des Kelly shared his insights in one of the CQI's London branch events.
Assuming that Tomorrow is like Today is Probably Wrong
Could a robot do your job? Will the dilemma of Artificial Intelligence & Ethics every come to an end? SAMI Consulting presented 6 mega trends to the CQI London Branch in October.
An Integrated Business Model
When you are required to operate under different guidelines and standards, do you implement them one by one, and then integrate them, or do you build a structured platform that adapts?
