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Category: Auditing

February 21, 2023February 19, 2023 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

How to: Quality

Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement and Governess. This one is 5 step framework to help you handle complaints.

January 18, 2023 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

How to: Quality

Welcome to the series of How To:Quality. Your 3 min guide on how Quality Professionals address various business needs to drive Improvement, Assurance, and Governance.

November 19, 2022November 19, 2022 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

How to Improve a Business Process

Let’s answer your most asked questions on process improvement: What is it? Why is it important? How can I start it?

September 26, 2022 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Baltic Exchange: A Move to Quality4.0 Case Study

Last year the Chartered Quality Institute embarked on detailed research on Quality 4.0 of which I was a part. The research was conducted by Oakland Group. The principles are defined and the foundation for propelling the profession into the future is laid out. Read how the Baltic Exchange moved to Quality 4.0

April 21, 2022April 21, 2022 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Levelling up Your Supply Chain

Ever been in a situation where you are faced by an issue or an obstacle at work and realise that you have one hand tied because the solution lies with one supplier? This is one scenario where you are faced with an issue. What about other scenarios where you are just working on a project … Continue reading Levelling up Your Supply Chain

June 22, 2021 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Non Executive Directors – Where to Start?

My new year's resolution was to focus on some courses that are not linked to my profession, like a new language or a handcraft. But when I saw this course, my resolution changed completely. Series 1: NEDs, where to start!

March 21, 2021March 21, 2021 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

A Charity Trustee – What Does It Mean?

Becoming a Trustee is something that brings a lot of excitement as well as responsibility. There has to be a clarity of what a Trustee is and what a Trustee isn't. In this blog I share my takeaways from a great webinar I attended about this topic.

January 22, 2021October 18, 2022 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

I’m Sorry We Can’t Serve You. It’s Covid!

Almost a year after the pandemic changed everything we consider 'normal', it is time for the Quality Professionals to dive deep into business models, helping organisations and Boards navigate through change and crisis, and overcome the 'due to covid' syndrome.

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July 23, 2020July 29, 2020 Rashad Issa, MSc, CQP FCQI Auditing, Quality

Life After Lockdown: 3 Points Assessment for Businesses

Everyone has a role to play in restoring life after lockdown. Strategic Arrow share their insights on there points assessment to help businesses and employees understand their readiness.

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Risk Strategy
May 26, 2020May 27, 2020 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Diversity in Risk Thinking

Representation on a Board does not equate to Accountability. Diversity in Risk Thinking is key for a Board to proactively prepare for risks and drive businesses to success. I share my 3 top takeaways from an online discussion led by well established NEDs.

May 14, 2020May 14, 2020 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

5 Online Ice Breakers to Help You & Your Team Break from the ‘ZoomedOut’ State of Mind

Here are 5 different activities and icebreakers that could bring some fun to your virtual team meetings.

April 8, 2020May 18, 2020 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Quality Professionals During Covid-19

During such times and the change covid-19 has imposed on all businesses, I believe that Assurance and Governance are the top priorities Quality Professionals must focus on. In this article, I will explain how the CQI competency framework is key to deploy operational success.

January 23, 2020January 27, 2020 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Quality at Board Level

Can Quality be brought to the top of the agenda at board levels? If so, what could its impact be? This post shares a successful board and a struggling board. It introduces the United Nations 17 sustainable goals.

November 25, 2019November 25, 2019 Rashad Issa, MSc, CQP FCQI Auditing, Quality

The CQI at 100 years

A fantastic letter and book from the Chartered Quality Institute on its history over a full century.

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October 10, 2019October 10, 2019 Rashad Issa, MSc, CQP FCQI Auditing, Quality

Protecting Society, An Insight into the Power of Quality

As a quality professional, how will you be able to deliver the best outcome for your customer in an eco system. Looking into how getting things wrong has a massive knock on effect on people's lives and society as a whole. Des Kelly from Process Management International shares his insights at a Chartered Quality Institute for London members.

July 24, 2019July 24, 2019 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

Quality Management: Past, Present & Future. A Case from the Manufacturing Sector

The origins of QMS and how it is developing until its current state and how it is progressing into the future. A Great event presented by Thiago Barcelos a chartered quality professional part of the London committee.

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April 10, 2019September 26, 2022 Rashad Issa, MSc, CQP FCQI Auditing, Quality

Quality, a Culture not a Slogan

What does it take for companies to have a quality culture? It is not a slogan, it is an actual set of policies and procedures that require continuous attention to ensure customers are confident in using the service. This article provides an insight on how Quality Management is set up at Workplace Options.

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January 2, 2019January 2, 2019 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

My New Year’s Professional Resolutions

Have you taken time off to reflect and plan? Here are my 2019 professional resolutions..

December 5, 2018February 6, 2022 Rashad Issa, MSc, CQP FCQI Auditing, Projects, Quality

International Quality Awards 2018

The second international Quality Awards hosted by the CQI took place on Nov 21st, 2018...

Managing Auditor Competency
January 28, 2018August 7, 2020 Rashad Issa, MSc, CQP FCQI Auditing, Quality

Managing Auditor Competency

The difference between an auditor and an assessor is huge. What is it that you need to have to ensure your added value is visible to any organisation. Des Kelly shared his insights in one of the CQI's London branch events.

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