Well this post should really end at the title. One century of working towards bettering society.

Last week, I arrived home from a long day at work to a post through my letter box – a book with a fantastic message addressed to me.

Vince Desmond, CEO of the CQI, has signed a letter of appreciation attaching a book: The History of the CQI. What a fantastic gift to receive.

Letter from CEO of the CQI

Well, I truly appreciate this message and it means a lot. But this will never take away the reasons why we volunteer:

We volunteer because of people like Caroline and Michelle who are always there to help us in every query related to branches and speakers. We volunteer because of people like Gareth and James who look after our membership. We volunteer because of people like Dina who always knows how to produce a meaningful editorial. We volunteer because we know Helene truly understands who we are and what we do. We volunteer because people like Alex can bring excitement out of the driest of topics in quality and standards. But above all, we volunteer because we have people like you, Vince, who believe in the industry; and people like Estelle who truly understands what it means for us to be appreciated and recognised.

I am so proud to be affiliated with an institute like the CQI. I am definitely proud to be part of this global quality network that is passionate about getting it right (first time), and improving teams and organisations performance.

A History of the CQI is written by former CQI Board Trustee Margaret Rooney. It presents a comprehensive account of the institute’s evolution over the past 100 years. I am looking forward to reading it and learning a lot about how the institute evolved.

Stay tuned as I will be posting an overview!

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